Change is fast, but built assets have longer life cycles, resulting in space and activities that are often out of sync. Too much space, in the wrong place. The wrong space – in configuration, quality, amenity, look and feel. These are wasted resources. And with people so important in the value equation, there’re notable opportunity costs when space is mismatched to activity and culture. Motivation and engagement flag when space lacks buzz.

With ZZA’s systematic focus at the intersection of people, physical and virtual space, we understand the factors at play. As well as corporate clients, we have worked with government and public agencies, including House of Commons, DWP, and DVLA, to develop strategies for smarter working.

UX:SPACE frames effective scope as centred on space and people. Our studies generate evidence to identify untapped scope, and steer well conceived transitions. Our report: ‘Increased Productivity at Lower Cost’, distils ZZA’s evaluations of major workplace transformations by BT and Birmingham City Council, highlighting the significant benefits these organisations achieved through portfolio reduction.