Work is not a place, and workplace doesn’t equal ‘office’. ZZA’s research sees past physical settings, to understand the activities involved. UX:SPACE informs appropriately scoped provisions, aligned with what people actually do, and where they do it best – in buildings, on the move, remotely.

Our work with clients like PwC, Cisco, the BBC and Lloyds Register highlights the benefits of effective settings and support – inside and external to corporate space. This includes effective design for interaction and collaboration – based on empirical knowledge of conditions that foster productive synergies, rather than wishful thinking about chance encounters.

‘Shaping London’s Workspace: User Culture’ leverages ZZA’s research knowledge to give Ziona’s view of what workers want today, centering on ‘Six C’s’, starting with choice.