Lloyds TSB

Starting with ZZA’s post occupancy evaluation on Phase 1 of the then new Canons House in Bristol in 1990, we have evaluated wide ranging Lloyds TSB buildings – from premium City of London HQ space, through multi-functional provincial urban centre, to call centre function out of town. Lloyds TSB’s attentive use of ZZA’s evaluation outputs in designing subsequent projects shows in the close alignment with user expectations that these have achieved.