Post occupancy evaluation

ZZA specialises in post occupancy evaluation to inform evidence-based design.

We have undertaken a wide repertoire of work – in new, refurbished and period buildings. ZZA’s scope covers building context, base build design, interior fit-out and building management and services. Our research captures the diversity of user experience associated with different roles – business leaders, academics, fee-earners, administrative staff, students, and facilities management personnel.

ZZA's approach and methods reflect each building’s specific conditions, ensure representative and valid data, generate metric and qualitative evidence, deliver clear reports for easy assimilation and include clear recommendations for action

Clients use our service to enhance their buildings' performance and as a rational basis to align existing and future buildings with user expectations and practices.

Evidence to steer building design and performance